Checked In Appointments Report

Modified on Tue, 9 Dec at 8:51 AM

This report shows a list of currently checked-in clients. You can also check out clients directly from this report. The date filter takes into consideration the check-in and check-out dates.

Things to know:

The ability to access this report is governed by the "Accessing Reports" access control settings
Only appointments that have been checked-in will appear in the report
For pet merchants, the report will show the word “deceased” in parentheses next to the name of the pet that was marked as deceased.
For businesses that do not offer packages, memberships, classes, services, gift cards, appointments, or appointment-related fees (such as environmental or cancellation fees), the system automatically hides any report columns related to those features. For example, if an account does not offer appointments, this report will not be visible.

To access this report:

Navigate to Dashboard
Select the Reports tab
Under the Bookings section, select the Checked In Appointments report

When the report opens, you can filter by a specific location, staff, date range, service, and resource. Once you have selected your filters, click on the UPDATE button to generate the data. You also have the option to export the report as a CSV, PDF, or print version.

Report Filters

Filter	Description
Location	The location where the appointment took place Accounts with One Location: No location filter is shown Accounts with Multiple Locations: The location filter allows you to view data for a specific location or all locations within that account
Staff	The name of the staff member who sold the membership, package or gift card
Resources	Resources used during the date range and at the location selected
Services	The name of specific services performed in the filtered date range. You can filter by a specific service variation
Date	The date the transaction took place

Report Columns

Column	Description
Check-In Time	The time the client's appointment was marked as checked in.
Check-Out Time	The time the client's appointment was marked as checked out. Please note: The checked-out time is reflected if the appointment status was manually updated to "checked out". Updating the appointment status to "completed" or closing a ticket will not result in the checkout time being updated in the report.
Duration	The time between the check-in and check-out times. If a client was marked as checked in at 1 pm and checked out at 1:30 pm, the duration will be 30 mins.
Client	The name of the client associated with the appointment
Staff	The staff assigned to the appointment
Service	The name of the service associated with the appointment
Appointment #	The classifying number associated with an appointment. Clicking this link opens the appointment modal in Scheduler.

Scenarios

If an appointment was checked in on June 30 and checked out on June 30, the appointment will only be reflected on June 30 in the report.
If an appointment was checked in on June 30 and was not checked out until July 3, the appointment will be reflected on June 30 - July 3 in the report.
If an appointment was checked in on June 30 but never checked out, it will appear only under June 30 when you filter the report for that date.

For more information, contact us at support@mytime.com or (385) 233-6964.

Related Articles:

By Date Report

By Service Report

By Resources Report

By Source of Booking Report

By Client Report

By Location Report

By Staff Member Report

By Time of Day Report

By Day of Week Report