Withdraw Tips

In this article, we will walk through the steps on how staff members can withdraw tips from the register. 

Things to know: 

• The ability for staff members to withdraw tips from the register is dependent on the "Take Tips from Register" access control. 
• If no tips were collected, selecting the "Withdraw Tips" option will result in no values or employees being displayed in the relevant filters.
• Tips cannot be edited after they have been withdrawn. An error message will appear when this is attempted, "Cannot edit because tips were already withdrawn"
• Tips withdrawn from the register will be recorded as an adjustment in the register and will appear in the "Tips Taken" column on the Tips, Daily Compensation, and Compensation by Pay Cycle reports.

To withdraw tips from the register:

1. Go to POS > Registers
2. Select Enter Register button next to the desired register
3. Next, select the Add/Withdraw button
4. Select Withdraw Tips, you can choose to withdraw all tips for all staff members or only a few tips.                                 
5. Select Withdraw Tips button to complete the action 

This will be recorded in the register as an adjustment. 

For more information, please contact our support team at support@mytime.com