Automatically Clock-out Staff Members

Modified on Thu, 17 Jul at 3:17 PM

This article explains how to enable the Automatic Staff Clock-Out feature and outlines the scenarios in which it applies.



Things to know:


  • If a staff member forgets to clock out at the end of their shift, the system will automatically clock them out at midnight.
  • The clock-out time will be based on the end of their scheduled shift, which can be pulled from:
  • Custom hours, if configured
  • Profile hours, if no custom hours are set
  • Location business hours, if neither custom nor profile hours are defined


CONTENTS



Enable Automatic Clock Out of Staff Members


To enable this feature:


  1. Navigate to Business Setup > Settings
  2. Scroll to the Staff section
  3. Toggle "Automatically clock out staff members?" to YES
  4. Click Save


Scenarios



Here’s how the system determines the automatic clock-out time depending on the staff setup:


  1. Profile Hours Only: If a staff member has set hours on their profile, the system will use the profile end time to clock them out at midnight.
  2. Custom Hours Only: If a staff member has custom hours set and no profile hours, the system will use the custom end time to clock them out at midnight.
  3. Both Profile and Custom Hours: The system will prioritize the custom hours’ end time when clocking out the staff member at midnight.
  4. No Set Hours (Profile or Custom): If no working hours are configured for the staff member, the system defaults to the location’s business hours and uses the business closing time to clock them out at midnight.
  5. Clock-In Time Differs From Schedule: If a staff member clocks in earlier or later than their scheduled shift but doesn’t clock out, the system will still use the scheduled end time from their profile or custom hours to clock them out at midnight.
  6. Multiple Locations: If a staff member clocks in at multiple locations but fails to clock out, the system will clock them out at midnight using the respective profile end time for each location.



If you have any questions, please contact our Support Team at support@mytime.com. 


Related Articles

Staff Settings

Time Tracking Report

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article