Email Domain Filtering

Modified on Fri, 18 Jul at 11:02 AM

With email domain filtering, you can control who is allowed to book appointments online by specifying which email domains are permitted. This feature helps restrict bookings to approved domains while still allowing other clients to complete bookings as guests (if desired). This article explains how the feature works and how to set it up.


Things to know:

  • This feature is controlled by a hidden setting that only the MyTime team can enable. To enable the hidden setting, please contact our support team at support@mytime.com
  • Clients with email domains that aren't listed in your configuration can still book with your business as a guest if the "Allow guest checkout?" setting is enabled.
  • For additional control over bookings from guests or unrecognized domains, you can configure the “How should online bookings be handled?” setting to “Keep online bookings in a 'pending' state until you personally approve them.”


Once configured with your preferred domains (e.g., gmail.com, yahoo.com), any client attempting to book online with an unapproved domain will receive an error message when trying to create an account for online booking or purchases.



For more information contact us at support@mytime.com.            

 

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