In this article, we will explain how your clients can manually add a card using the Stripe-hosted credit card entry form on the booking widget.
Things to know:
- In order to accept credit card payments you must have a payment account. If you don’t have one, you can speak with a member of our Processing Team at processing@mytime.com to have your merchant account set up
- The credit card entry form will be hosted by Stripe rather than MyTime. This feature only affects the Key-In card modal and Stripe merchants.
- To use this Stripe form on My Account > Payment Method and checkout page on your booking widget, it is controlled by 2 hidden settings that only the MyTime team can enable. To enable the hidden setting, please contact our Support Team at support@mytime.com.
Manual Card Entry on My Account > Payment Method
- Clients would navigate to your booking widget using the booking URL or book button on your website
- They can sign in if they already have a MyTime user account. If they don't already have one, they can create one by clicking the Sign Up Now option
- Once signed in, click the dropdown arrow at the top next to their initials > Click 'Account'
- Click the 'Payment' link under the 'Account Setting' section in the left panel on the 'Account' page
- Click the 'Add Card' link
- The Stripe-hosted credit card entry form will appear. Enter the card details > Click the "Add" button
- A confirmation message will appear at the top of the page and the card's type and the last 4 digits will be displayed below 'Payment Method'
Manual Card Entry on the Checkout Page
- Clients would navigate to your booking widget using the booking URL or book button on your website
- Select the desired location (applicable for accounts with multiple locations)
- They can sign in if they already have a MyTime user account. If they don't already have one, they can create one by clicking the Sign Up Now option
- Select 'Book' next to the desired service
- Click on 'Select Time' to proceed to the date and time picker. From there, choose a date and time. (The time picker will display a monthly view by default)
- On the checkout page, the stripe-hosted credit card form will be visible in the payment information section
- Enter the card details > Click the "Add" button
- Complete any intake forms present, and complete the booking
For more information, contact us at support@mytime.com or (385) 233-6964.
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