Purchasing Client Memberships Online

Once your widget is configured to include memberships, your clients will be able to access your booking page using the booking URL or the "Book" button on your website to purchase a membership. This article will provide step-by-step instructions on how clients can purchase memberships on the booking widget.

Things to know:

• To configure your account for membership purchases, learn more here

• If a client is not signed into their account during checkout to complete a purchase, they will be prompted to log in. If they do not have an account, they can click the "Sign Up" link to create one.

• When checking out on the booking widget, if the "Store Clients' Credit Cards?" setting is set to "Yes, but don't require them to schedule appointments," selecting the "how we use your payment information" hyperlink will display the following reason: "This makes it easier to manage your active membership by automatically processing recurring membership charges."

• When clients purchase memberships online through the booking widget, express checkout page, or your custom guest app and enter their card details, the option to save their card on their profile in-store and in their online user account will automatically be checked and cannot be unchecked.

  
  

Depending on how you configured the widget, your memberships will be a stand-alone item or your clients will have to:

1. Navigate to your booking widget
2. Select the desired location (if the account has multiple locations)
3. Select the Memberships tab, then click the "More" hyperlink to view the credits available with the membership.
   
4. Click on the "Buy" button next to desired membership
5. Sign in using the "Sign In" hyperlink or log in using a Facebook or Apple account, or create a new account.   
6. The membership will be added to the client's cart and they will be redirected to the Checkout page.
7.  The membership information such as membership name, billing frequency, start date, end date, and price will be displayed for review. If the client wishes to use a promotion or gift card, it can be applied to the "Apply Gift Card / Promo Code" and the promotion will discount the purchase based on the promotion benefits.
8. Next, enter their card details and select the “Complete Purchase” button

For more information contact us at [email protected].