MyTime Family Accounts

Modified on Wed, 16 Jul at 9:25 AM

The Family Account feature allows clients to add family members to an appointment or a client record for easier management of multiple individuals under one account.

Things to Know:

Once enabled, this feature cannot be disabled.
This feature is not available for pet or vehicle-based businesses.
Family members can be added to consumer accounts through:
The booking widget
POS
Appointment modal
Directly from the client’s profile
For franchise businesses using global clients, the Family Accounts feature can only be activated at the parent account level.
Only the main client can book appointments online for family members; family members cannot book appointments for themselves.
By default, you cannot add an email address or phone number for a family member. However, you can create custom family member fields to store this information if needed. Please note that all notifications will still be sent to the main client.
Messages sent through the communicator are also delivered only to the main client—not to family members.