MyTime Family Accounts

Modified on Fri, 14 Nov at 3:12 PM

Family member accounts allow multiple family members to be linked to a single client profile, enabling appointments and classes to be booked for them, as well as memberships, and packages to be purchased both in-store and online. All information for each family member is securely stored within their individual profile, which can be accessed under the main client profile. This setup simplifies managing bookings and purchases across family members, offering convenience by consolidating everything under one main account.

Things to Know:

For franchise businesses using Global Clients, Family Accounts must be enabled at the parent account level.
Family members can be added from:
POS
Appointment Modal
Client Profile
MyTime Scheduler App
Booking Widget
Custom Guest App
By default, family members cannot have their own phone number or email added. If you need to store contact information, you can create custom family member fields.
All notifications and messages sent through the Communicator are delivered to the main client only, not to individual family members.