Add Services to Kiosk

Modified on Wed, 5 Aug at 3:18 PM

The kiosk is an interactive in-store portal that allows clients to self-check in for appointments or class sessions and add themselves to the waitlist. Clients can also browse and select available services directly from the kiosk. This article provides a step-by-step guide for setting up services to be available on the kiosk.

Things to Know:

For a service to be available in the kiosk, the "Available in Kiosk" option must be enabled for that service
Global services can be configured for kiosk availability only at the parent level, whereas local services can be configured for kiosk availability only at the child level
The option to hide service prices on the kiosk is managed by a hidden setting, which can only be enabled by the MyTime team. To enable this feature, contact support@mytime.com.
The ability to hide prices for global services is only available at the parent level, while prices for local services can be hidden at the child level
Booking an appointment on the self-service kiosk automatically generates a ticket in POS. This is great for business locations without a receptionist or someone at the front desk because $0-balance tickets can close automatically overnight without any staff work. In order to use this feature, keep these important details in mind:
Required System Setting: You must enable "Automatically close all fully paid open tickets at the end of the day" for $0-balance tickets to settle overnight.
Auto-Close Conflict: MyTime offers two auto-close settings: End-of-Day (overnight) and Credit Card (instant payment processing). If both settings are enabled, overnight ticket closure is disabled.
Immediate Credit Redemptions: Membership or package credits apply instantly when the POS ticket is created—not after the appointment finishes.
Automatic Refund on Cancellation: If a client cancels a kiosk booking before their appointment, any used membership or package credits are automatically returned to their account balance.