Clients can check in for their scheduled appointments directly using the kiosk when they arrive in-store. This article outlines how the appointment check-in process works on the kiosk.
Things to know:
- Clients can only check in for appointments scheduled for the current day. Future appointments cannot be checked in via the kiosk.
- Once a client checks in, the appointment status will automatically update to “Checked In” on the schedule.
- Intake form questions will not appear on the kiosk during check-in for an existing appointment.
To check in for their appointment, they should:
- Select the Appointment Check In option on the kiosk screen
- Enter their phone number or email address
- Confirm the appointment details on the screen, then click the Check-In button
- Select the "Done" button on the confirmation screen
Once complete, the client will be successfully checked in for their appointment.
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