This article provides a step-by-step guide on how to enable or disable individual automated message templates.
Things to Know:
- By default, all booking notifications are enabled
- To disable a notification, you must deactivate each template individually
- The notification status will display as ON when activated and OFF when deactivated
To activate or deactivate a template:
- Go to Marketing > Automated Messages
- Hover your mouse over the desired template
- Select the “Activate” or “Deactivate” link
If the message is OFF, select Activate to turn it on
If the message is ON, select Deactivate to turn it off
For more information, contact our support team at [email protected].
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