Activate/Deactivate Automated Messages

This article provides a step-by-step guide on how to enable or disable individual automated message templates.

Things to Know:

• The ability to activate/deactivate automated messages is governed by the "Accessing Automated Messages" access control setting.
• By default, all booking notifications are enabled
• To disable a notification, you must deactivate each template individually
• The notification status will display as ON when activated and OFF when deactivated

To activate or deactivate a template:

1. Go to Marketing > Automated Messages  
2. Hover your mouse over the desired template 
3. Select the “Activate” or “Deactivate” link 

If the message is OFF, select Activate to turn it on

If the message is ON, select Deactivate to turn it off

For more information, contact our support team at support@mytime.com.