Checking Out Service Group Appointments in POS

The combo bookings (service groups) feature allows you to create service groups to encourage clients to book multiple services when scheduling appointments online, with the option to offer a multi-service discount. In this article, we'll explore the steps involved in checking out service group appointments in the POS.

Things to Know:

• Clients with memberships or packages that cover the services within a service group will not receive the service group discount. This is because the credit from their membership or package already covers the cost of those services.
• The services that are part of the service group will be displayed on the appointment tile. 
• The promotion will automatically apply on the ticket if the service group promotion was configured to do so. 

CONTENTS

• Check Out Service Group Appointments Directly from the Schedule
• Check Out Service Group Appointments Directly from POS

Check Out Service Group Appointments Directly from the Schedule

To check out service group appointments directly from the schedule:

1. From the Schedule, locate and select the appointment you wish to checkout

2. For appointments scheduled in-store, click the "Create Ticket" button. For appointments booked online, click the "Open Ticket" button.

3. You will be directed to the "New Ticket" screen, select the 'Take Payment' button at the bottom of the screen

4. Enter the payment method provided by the client and select the 'Close Ticket' button at the bottom of the screen

Once the ticket has been closed, a confirmation will be displayed at the top of the screen

Check Out Service Group Appointments Directly from POS

To check out service group appointments directly from POS:

1. Go to POS > New Ticket

2. From the location dropdown menu, select the desired location

3. Under the "Services" tab, located on the left side of the ticket, select the appointment for the client you want to add

4. After the appointment is added to the ticket, click the "Take Payment" button at the bottom of the screen

5. Enter the payment method provided by the client and select the 'Close Ticket' button at the bottom of the screen 

Once the ticket has been closed, a confirmation will be displayed at the top of the screen

If you have any questions, feel free to contact our support team at [email protected]