Creating Classes/Events

In MyTime, a class is a service that an instructor provides to many attendees at once. The class can be offered at a physical location or virtually.

Things to Know:

• The ability to create classes and events is controlled by the "Accessing Classes Menu" access control setting
• If the 'Online Booking Settings' is not configured, the class/event will not be available for online booking. 
• If the 'Members Only' checkbox is selected, only clients with an active membership can book the class/event. 
• To save a newly created class, make sure the following fields are completed:
  • Class Name
  • Category
  • Duration
  • Eligible Instructors
  • Attendee Type
  • Attendee Limit
  • Price
• Instructors will appear in the Eligible Instructors dropdown once they are associated with the selected location—even if their work hours haven’t been set up yet.
  

To create a class/event:

1. Navigate to Business Setup > Classes
2. Select the desired location in the location filter
3. Click on the Add New Class Category link
4. Add a category name and save                                                                                                  
5. Select +Add Another Class link
6. Here you will be able to add:

   • Class Name - The name of the class. 

   • Class Category - Category associated with the class. Select from the existing categories

   • Description - Any specific details you would like to add about the class

   • What to Bring - Items needed for the session. This field is optional. 

   • Locations - Location associated with the class

   • Duration - How long is the class session?

   • Eligible Instructors - Staff members that can conduct the class session

   • Eligible Resources - Resources required for the class session 

   • Attendee Type- 
     • Limit - The maximum number of attendees that can be accommodated 
     • Price - The amount the client will pay to attend the class session 
     • Hide Price - This controls whether class prices are displayed during the in-store and online booking processes. Learn more here
   • Online Booking Settings - You can specify a time range during which booking is allowed, relative to the time of the event. Bookings either too early or too late will not be allowed.
   • Members Only - Any active membership is required to book such a spot. This is enforced both on the booking widget, and the merchant-side roster page (non-members will not show up in the client search for a member-only spot).
   • Cancellation Policy- You can customize how far in advance clients can cancel classes and how late cancellations are handled. This includes setting timeframes, displaying messages during checkout online, and applying charges for late cancellations.
     • Cancellation Window: Control how far in advance clients can cancel their class bookings, whether they can cancel up to the class scheduled start time or a custom cancellation timeframe (e.g., 1 hour, 12 hours, or 24 hours before start time)
     • Display a Custom Cancellation Message: Allows you to create a custom message to inform clients of your cancellation policy. This message will appear online during the class checkout process.
     • Enable Late Cancellation Charges: Once a custom cancellation window is configured, the “If a Client Fails to Cancel in Advance, Should MyTime Charge Them?” setting becomes available. If enabled, you can choose how to charge clients who fail to cancel in time:
       • Full class/event price
       • Percentage of the class/event price
       • Flat fee                                                                                     

Once all the relevant information is entered, select the Save button at the bottom right of the page.

Related Article:

Scheduling Classes/Events