Default Commissionable Employee for Product and Prepaid Sales

The “Default Commissionable Employee for Product and Prepaid Sales” setting determines who is automatically assigned commission for product, membership, package, and gift card sales. This article explains how the setting works and how commissions are applied in different scenarios.

Things to know:

• If there are no services on the ticket:
  • In-House Sale: If the setting is configured to "In-House Sale," the staff member listed for the first item (product, membership, package, or gift card) will default to In-House Sale.
  • Logged-In User: If the setting is configured to "Logged-In User," the staff member listed for the first item will default to the currently logged-in user.
  • If the item (e.g., a product) is not configured as commission-eligible, the system will default to In-House Sale regardless of the setting.
• If the ticket includes a service:
  • The staff member who performed the first service on the ticket will be assigned as the commissionable employee for the first item sold (product, membership, package, or gift card).
  • If multiple items are added, the same commissionable employee will be applied to all of them based on the initial assignment. Example: If John performed the service, the first product added will default to John. If you then change the commissionable employee on that first item to Sarah, any additional items added afterward will also default to Sarah.
• You can always manually update the commissionable employee on a ticket. For instance, if the logged-in user isn’t the person who actually made the sale, you can assign the appropriate staff member or select In-House Sale.

Contents

• Default Commissionable Employee Configuration 
• Scenarios

Default Commissionable Employee Configuration 

1. Navigate to Business Setup > Settings
   
2. Scroll down to the Staff section and locate the "Default Commissionable Employee for Product and Prepaid Sales" setting.
3. From the drop-down menu, choose whether commissions for memberships, packages, gift cards, and products should default to "In-House Sale" or "Logged In User."

   
   

4. Scroll to the bottom of the page and save your changes

Scenarios

Scenario 1: The Default Commissionable Employee for Product and Prepaid Sales setting is set to Logged in User

1. Navigate to POS > New Ticket
2. Add a client
3. Select a location from the drop-down menu
4. Select the Products tab
5. Add a product, membership, package, or gift card to the ticket                                                                                                                               
6. In the Commission section below the item name, the system will display the name of the logged-in user. Example: If Sheron Clarke is the logged-in staff member, the Commission field will display "Sheron Clarke."
   

Scenario 2: The Default Commissionable Employee for Product and Prepaid Sales setting is set to In-House Sale

1. Navigate to POS > New Ticket
2. Add a client
3. Select a location from the drop-down menu
4. Select the Products tab
5. Add a product, membership, package, or gift card to the ticket                                                                                                                               
6. In the Commission section below the item name, the system will display "In-House Sale."

For more information, contact us at support@mytime.com or (385) 233-6964.