Default Commissionable Employee for Products

Modified on Fri, 11 Apr at 10:35 AM

The “Default Product Commission To” setting determines who receives commission by default for membership, package, gift card, and product sales. This article explains how the setting works and how to configure it.


Things to know:

  • If there are no services on the ticket:
  • In-House Sale: When the setting is configured to "In-House Sale," the staff member listed for the first item (membership, package, gift card, or product) will default to In-House Sale.
  • Logged-In User: When set to "Logged In User," the staff member listed for the first item will default to the user currently logged in.
  • If the logged-in user is not eligible for commissions, the system will default to In-House Sale.
  • If the ticket includes a service:
  • The staff member who performed the first service on the ticket will be assigned as the commissionable employee for the first item sold (membership, package, gift card, or product).
  • If multiple items are added, the same commissionable employee will be applied to all of them, following the initial assignment.
  • You can manually change the commissionable employee on the ticket if needed: For example, if the logged-in staff member is not the person who actually sold the item, you can switch the assignment to the correct staff member or choose In-House Sale.


Contents


Default Commissionable Employee Configuration for Products

  1. Navigate to Business Setup > Settings
  2. Scroll down to the Staff section and locate the "Default Product Commission To" setting.
  3. From the drop-down menu, choose whether commissions for memberships, packages, gift cards, and products should default to "In-House Sale" or "Logged In User."


  4. Scroll to the bottom of the page and save your changes


Scenarios


Scenario 1: The Default Product Commission setting is set to Logged in User

  1. Navigate to POS > New Ticket
  2. Add a client
  3. Select a location from the drop-down menu
  4. Select the Products tab
  5. Add a product, membership, package, or gift card to the ticket                                                                                                                                
  6. In the Commission section below the item name will display the name of the logged-in user. For example, if Sheron Clarke is the logged-in staff member, the Commission section will display "Sheron Clarke."


Scenario 2: The Default Product Commission setting is set to In-House Sale


  1. Navigate to POS > New Ticket
  2. Add a client
  3. Select a location from the drop-down menu
  4. Select the Products tab
  5. Add a product, membership, package, or gift card to the ticket                                                                                                                                
  6. In the Commission section below the item name, "In House Sale" will be displayed.



For more information, contact us at support@mytime.com or (385) 233-6964.

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