Depending on your settings, commissions for products and services can be based on net or gross revenue.
Things to know:
- The following pre/post-discount commission settings can be found under Business Setup > Settings > Staff section:
- Calculate Product Commissions Post-Discount?: This setting affects products, gift cards, packages, and membership sales.
- Calculate Service Commissions Post-Discount?: This setting affects services and appointments.
- Calculate Class Commissions Post-Discount?: This setting affects class enrollments.
- Custom Discounts (Manually Applied to the Ticket): The commission is calculated based on the pre-discount or post-discount setting on the Business Setup > Settings page.
- Promotions (Manually or Automatically Applied to the Ticket): When a promotion is applied to a ticket, the commission is calculated according to the pre/post-discount setting configured on the promotion itself.
- Membership Discounts: If a membership discount is applied to the ticket, the commission is calculated based on the pre/post-discount setting configured within the membership template.
- One-Time Sale Discounts: If a one-time sale discount is applied to the ticket, the staff commission will be calculated based on the pre-discount or post-discount setting on the Business Setup > Settings page.
- Flash Sale Discounts: If a flash sale discount is applied to the ticket, the staff commission will be calculated based on the pre-discount or post-discount setting on the Business Setup > Settings page.
- The setup option displayed in the top-right user menu depends on how you access the account and your assigned role:
- When navigating from the Parent Account (Location Management tab):
- Admin: Displays Business Setup when viewing the location account.
- Login As: Displays Location Setup when viewing the location account.
- When logged in directly at the Location Level:
- Location Owners & Location Managers: Display Location Setup.
- Service Providers & All Other Roles: Display Profile Setup.
CONTENTS
- Enable Pre/Post Discount on Settings Page
- Set Pre/Post Discount on Promotions Page
- Set Pre/Post Discount on Membership Template
- SCENARIOS
Enable Pre/Post Discount on Settings Page
To adjust the pre/post discount option in settings:
- Navigate to Business Setup / Location Setup > Settings
- Locate the Staff section
- Locate the following three settings (all are off by default):
- Calculate Service Commissions Post-Discount
- Calculate Class Commissions Post-Discount
- Calculate Product Commissions Post-Discount
- To calculate commissions pre-discount, leave these settings disabled (set to NO)
- To calculate commissions post-discount, toggle the relevant settings to YES
- Save
Set Pre/Post Discount on Promotions Page
The pre/post discount setting can be configured per promotion on the promotions page, allowing it to vary by promotion. Here are the steps:
- Navigate to Marketing > Promotions
- Select the “Create Promotion” button
- Scroll down to “Calculate Staff Commissions”
- Expand drop-down menu
- The option is shown to calculate staff commissions pre-discount or post-discount
Set Pre/Post Discount on Membership Template
- Navigate to Business Setup / Location Setu > Memberships
- Select the desired location
- Locate the membership you want to update
- Click the Edit (pencil) icon

- Go to the Discount tab

- After configuring the membership discount, expand the "Calculate Staff Commissions" dropdown

- Select either Pre-Discount or Post-Discount
- Click Publish Membership to save your changes
SCENARIOS - (Affects Compensation Report)
Scenarios | Account Setting | Promotion Setting | Membership Setting | Revenue & Commission Basis |
| Scenario 1 | Pre-Discount | Post-Discount | N/A | Post-discount value |
| Scenario 2 | Post Discount | Pre-Discount | N/A | Pre-discount value |
| Scenario 3 | Pre-Discount | N/A | Post-Discount | Post-discount value |
| Scenario 4 | Post-Discount | N/A | Pre-Discount | Pre-discount value |
For more information, contact us at support@mytime.com or (385) 233-6964.
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