Self-Check-In for Appointment on Guest App

Things to know:

• Check-In Behavior:
  • Auto Check-In (no button shown):

    The client has location services enabled

    Is within 20 meters of the store

    The appointment is less than 30 minutes away

     In this case, the client is automatically checked in without seeing a Check-In button.

  • Check-In button not shown (manual check-in impossible):

    The client has location services enabled,

    The appointment is within 30 minutes, but the client is NOT within 20 meters of the store.

    No Check-In button appears, and auto-check-in does not occur.

  • Check-In button shown (manual check-in required):

    The client does NOT have location services enabled,

    Appointment is within 30 minutes, regardless of distance.

    Clicking the button prompts the client to enable location services.

    • Enable: Opens device settings to turn on location services → button disappears → auto-check-in happens.

    • Cancel: Returns to home page → cannot manually check in.
      

• The staff member assigned to the appointment will receive a push notification in the Scheduler App when a client checks in.