Deleting Client Labels on Scheduler App

In this article, we will guide you through the steps to delete labels from client profiles on the scheduler app.

Things to Know:

• The ability to delete client labels is controlled by the “Accessing Client Records” access control setting.
• When a label is deleted:
• Tickets closed before the deletion will continue to display the label below the client’s name in POS.
• Tickets created after the deletion will no longer display the label.

To delete client labels from their profile:

1. Log in to the app. For detailed instructions, learn here

2. After signing in, you will be directed to the Schedule by default

3. Tap the Clients icon located at the bottom of the screen

4. Search for the client by entering their name in the 'Search' field, or select the client from the list

5. Scroll to the 'Labels' section on the client profile

6. Tap the labels to view the full list

7. On the 'Labels'screen, tap the 'X' on the label you want to delete 

8. Tap 'Save' in the top right corner to confirm

9. The Labels section will update, and the deleted label will no longer appear on the client profile.

For more information contact us at support@mytime.com.

Related Articles

Installing and Signing into MyTime on Scheduler App (Android and iOS)

Adding Clients on Scheduler App

Applying Client Labels on Scheduler App