Selling Packages for Pets in POS on the Scheduler App

Modified on Mon, 20 Oct at 9:01 AM

Packages can be sold for individual pets directly through the POS. This article provides a step-by-step guide on how to sell packages for individual pets via the POS on the scheduler app.

Things to Know:

The ability to sell packages for pets in POS on the scheduler app is controlled by the Creating Tickets access permission.
Pet Package Configuration
- Individual Pet: The package can only be redeemed by the specific pets selected at the time of purchase. If a client profile contains only one pet, that pet will automatically be selected by default for Individual Pet packages.
- All Pets: The package can be redeemed by any pet on the client’s profile.
The packages purchased for individual pets will be stored on the client's profile and in the Packages Balance report
A commission does not need to be configured on a staff member’s profile for them to appear in the commission dropdown on the POS ticket. Service providers, location managers, support staff, and any custom roles can be selected to receive commissions for product, membership, package, or gift card sales in the POS. However:
If the Track Compensation checkbox is not selected on their profile, they will not appear in compensation reports.
If no commission rate is set on their profile, no commission amount will be calculated or displayed in the reports for that sale.

To sell packages for pets on the scheduler app, follow these steps:

Log into the app. For detailed instructions, learn more here
Once signed in, you will be directed to the schedule by default
Select the POS icon
Add a client to the ticket
Click the "+ Product" hyperlink
Tap on "Package"
Select the desired package
Under the "Member" section, choose the appropriate pet
Tap "Add"
Tap "Pay"
Select your preferred payment method and close the ticket

For more information, please contact our support team at support@mytime.com.

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