Global Location Groups

Global location groups help franchisors manage multiple locations efficiently by grouping sites that share identical pricing, inventory, or membership structures. Instead of updating each location individually, franchisors can apply changes at the group level to maintain brand consistency, simplify administration, and save time.

Things to know:

• The ability to create location groups is governed by the "Accessing Business Profile" access control setting.
  
• Once created, location groups will be available in location filters across service menu, inventory, reports, packages, and memberships. 
• Groups will only appear in the service menu if the setting "Do Prices Vary By Staff Member?" is set to one of the following:
  • Prices are set by title per location or location group
  • Prices are the same for all locations and staff members in a location group
• Any changes made at the group level automatically update all locations assigned to that group.
• Child accounts are sorted consistently in alphabetical order across your entire parent account, matching the standard sequence used in Location Management.
  • Where This Applies
    • Dashboard > Overview: The Child Companies / Owners filter.
    • Reports: All report filters, including the Appointments and Classes History reports.
    • Class Setup: The child account picker used when creating or editing a class.
    • Marketing: The Update Parent Template modal when saving automated or transactional campaign templates.
    • Location Management: The Locations filter (sorted automatically on initial page load).
    • How Sorting Works
      • Alphabetical Order (A–Z): Account names are sorted alphabetically, regardless of capitalization or extra spaces.
      • Uniform Special Characters: Variations in hyphens and dashes (such as "A - B", "A – B", and "A-B") are treated equally to guarantee a clean, uniform order across every menu.

To create a location group at the parent level, simply:

1. Go to  Business Setup > Business Profile
2.  Navigate to the "Location Grouping" section
3.  Click "Create Location Grouping"
4. In the modal, enter a Name for your location group (for example, Tier 1)
5. Select the location(s) you want to include from the dropdown menu
6. . Save

Once saved, your new group name will appear in dropdown filters across your account (including services, classes, memberships, packages, taxes, inventory, dashboards, and reports).

For more information, contact us at support@mytime.com.  

Related Articles:

• Adding/Editing Locations & Location Groups
• Setting Service Prices By Location Group
• Service Pricing & Duration by Title / Location Group
• Service Pricing & Duration by Location Group (without titles)
• Updating Inventory Cost & Price for Location Groups