Switch User

MyTime’s Switch User feature improves workplace efficiency by allowing staff members to quickly and securely switch between MyTime accounts. This is especially useful during shift changes or in environments where multiple employees share the same device. The feature saves time, maintains security, and ensures that inactive sessions are automatically locked to prevent unauthorized access.

Things to know:

• The ability to configure the Switch User feature is controlled by the Access Account Settings access control setting.
• The feature itself is managed through the Enable Rapid User Switching company setting.
• Only staff members with a MyTime login (a profile with a username and password) will appear in the Switch User list.
• If a timeout value is set for Auto-lock web app after: the account will automatically lock after a period of inactivity. Learn more here

Contents:

• Enabling the Switch User Feature
• Switching Users

Enabling the Switch User Feature

To enable the feature:

1. Navigate to Business Setup > Settings  

2. Locate and activate the Enable rapid user switching setting

3. Click Save 

Once enabled, the Switch User option will appear in the account drop-down menu, allowing users to switch accounts without fully logging out.

Switching Users

To switch to another user account:

1. Click your name in the upper right corner of the screen

2. Select Switch User from the drop-down menu 

3. In the Switch User modal: 

• Select the appropriate location and staff member from the list.
• Only staff with MyTime login credentials will be shown.            

4. Enter your password to confirm the switch                

After confirming, you'll be logged into the selected user’s account.

For more information, contact us at support@mytime.com or (385) 233-6964.

Related Articles

Staff Settings

Sign into MyTime as a Staff Member   

IP Verification for Staff Logins