Purchasing Client Memberships on the Booking Widget

Once your widget is configured to include memberships, your clients will be able to access your booking page using the booking URL or the "Book" button on your website to purchase a membership. This article will provide step-by-step instructions on how clients can purchase memberships on the booking widget.

Things to know:

• To sell memberships, you must have a membership subscription. For franchise businesses, please contact your account manager or support@mytime.com for assistance.
• In order to sell memberships online, you must select "Yes" for the "Enable Online Purchase" setting in your Membership General Settings. Learn more here.
• If a client is not signed into their account during checkout to complete a purchase, they will be prompted to log in. If they do not have an account, they can click the "Sign Up" link to create one.
• When checking out on the booking widget, if the "Store Clients' Credit Cards?" setting is set to "Yes, but don't require them to schedule appointments," selecting the "how we use your payment information" hyperlink will display the following reason:
  • "This makes it easier to manage your active membership by automatically processing recurring membership charges."

Clients can purchase memberships online by simply following these steps:

1. Navigate to your booking widget
2. Select the desired location (if the account has multiple locations)
3. Select the Memberships tab, select the "'More" hyperlink to view the credits available in membership                                                                                                                                                                                                                      
4. Click on the "Buy" button next to desired membership
5. Sign in using the "Sign In" hyperlink or log in using a Facebook or Apple account, or create a new account.
6. The membership will be added to the client's cart and they will be redirected to the Checkout page.
7.  The membership information such as membership name, billing frequency, start date, end date, and price will be displayed for review. If the client wishes to use a promotion or gift card, it can be applied to the "Apply Gift Card / Promo Code" and the promotion will discount the purchase based on the promotion benefits.
8. Next, enter the card details and select the “Complete Purchase” button
9. On the confirmation page, your clients can print the transaction for their records if they so desire.                                                                                                                                                                                                                                                     

Once a client has purchased a membership:

• The client will receive an email confirmation
• The membership will be reflected on the client's profile and in the Membership Reports
• All applicable bookings and purchases will have the “In Membership” label attached 

For more information contact us at support@mytime.com.