Existing clients can conveniently monitor their loyalty points balance and track credits they have received directly from the "My Account" section on your booking widget.
Things to know:
- The loyalty program will only appear under My Account if the loyalty subscription is enabled.
- This section allows clients to:
- View their total points earned and current available credits.
- See how many additional points are needed to increase their credit amount.
- Review a transaction history showing each purchase date and the corresponding points earned.
- Clicking the Learn More About Loyalty Points link opens a modal with details on:
- How points are earned based on spending on services, classes, memberships, etc.
- How many points are required to convert into credits.
To access the loyalty program on the booking widget, your clients can:
Go to your booking widget
Click on the Sign in link at the top right
Once signed in, select the drop-down arrow next to their name
Then, select Loyalty Program from the menu
The client's loyalty points history will display:
- Points Balance: Indicates the total number of points earned by the client
- Credits Earned: This represents the credits the client has earned through the loyalty program
- Loyalty Activity: Shows the date and value of each transaction along with the corresponding points earned
Clicking the "Learn More About Loyalty Points" hyperlink in the top right corner will reveal information about your loyalty program.
Related Articles:
Redeeming Loyalty Points in POS
Redeeming Loyalty Points Online
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