Viewing Loyalty Points Earned

Modified on Wed, 26 Nov at 9:38 AM

Loyalty points earned from transactions can be viewed in multiple places. This article explains how clients can check their accumulated points and how businesses can access this information.

Things to know:

The ability to view loyalty points earned is controlled by the “Accessing Loyalty Points” access control setting.
Clients can instantly view their loyalty points during checkout or by logging into their account through the booking widget.
Loyalty points are calculated based on the amount spent before taxes and tips are applied.
Clients earn points for all purchases made on behalf of family members or pets linked to their account.
Points will appear on both printed and electronic receipts after each purchase.
Points are not awarded for events or for purchases paid using a gift card.

CONTENTS

Viewing Loyalty Points
- Client Profile
- Closed Tickets
Client Viewing Loyalty Points
Printed Receipt
Emailed Receipt

Viewing Loyalty Points

Client Profile

Loyalty points can be viewed in the ‘Loyalty Program’ section of the client’s profile.

Closed Tickets

Loyalty points earned are displayed at the bottom of closed tickets.

Client Viewing Loyalty Points

The booking confirmation page will indicate whether the client will earn loyalty points for that appointment.

Account Settings > Loyalty Program

Clients have the option to access their loyalty points via the account settings.

Clicking the "Learn More About Loyalty Points" hyperlink in the top right corner will reveal information about your loyalty program. This action will prompt a pop-up window to appear, providing further details.

Loyalty points become visible on the checkout page once they are redeemable. Clients can utilize these points by clicking on the "Apply XXX Loyalty Points" link.