Zebra ZD220

This 4-inch printer produces labels quickly, at 4” per second, to keep your workflows moving. A single LED indicator and a single button for feed/pause make it easy to operate and identify the printer status.

Step 1 - Adding a new printer to your PC 

Windows: 

Download PC Drivers

Follow the link below for the first-time setup / getting started guide:
https://www.zebra.com/us/en/support-downloads/printers/desktop/ZD200d.html

Mac OS X: 

+ Add Printer in System Settings > Printers & Scanners 

• Follow the link below for step-by-step Installation Instructions 
• NOTE* Pay close attention to step 6 in the guide below. Make sure to select the ZPL version
• https://supportcommunity.zebra.com/s/article/Install-CUPS-driver-for-Zebra-Printer-in-Mac-OS?language=en_US

Step 2 - Load paper and set sensor +

Adjust the Movable Sensor for Web (Gap) Sensing (see image below). In most cases, you will slide the sensor to the right side of the printer until it stops and the two points align (see screenshot below). 

Step 3 - Calibrate the printer for your paper type +

Click here for the calibration video

Step 4 - Set Paper Size

Windows 

The example below shows a paper that is 2.375 W x 1 H. Zebra will often round up or down to their nearest supported size. This is normal and will not cause any printing issues. 

The default paper size is 2W x 1H. Please use this size unless instructed otherwise.  

Mac OS X 

Click the link below and scroll to the section named "Logging into CUPS"

https://supportcommunity.zebra.com/s/article/Install-CUPS-driver-for-Zebra-Printer-in-Mac-OS?language=en_US

Once you reach step 4 in the link above, see the screenshot below to set the paper size:

Troubleshoot

Status Light Flashing Green

Meaning:
The printer has just been powered on or rebooted and is currently in standby mode.

Solution:
Press the Feed button once. The light should turn solid green, indicating the printer is ready.

Status Light Flashing Red

Meaning:
The printer has detected an incorrect paper size or needs to be recalibrated.

Solution:
Follow Setup Step 2, then Step 3 from the setup instructions above to set media sensor and recalibrate your printer.

Status Light Solid Green, But Printer Will Not Print

Meaning:
There is likely a communication issue between your PC and the Zebra printer.

Solution:
Restart your PC and try printing again. 

Print Preview Shows Images Bleeding Off Label Edges

Solution:
Follow Steps 2 and 3 above to recalibrate your printer.
Please also ensure you are using Google Chrome for printing.
If you do not have Chrome, you can download it here.

Incorrect Print Quantity

Example: You requested to print 4 labels, but only 2 were printed.

Solution:
Follow Step 4 above to confirm your paper size settings.
In most cases, the correct paper size is 2” W x 1” H.

Downloadable Job Aid