Classes in Package

In this article, we will discuss classes covered by a package.

Things to Know:

• A package is considered "used" once the ticket has been closed or the class/session time has passed
• Staff commission for items in packages is configured when the package is created. The commission is calculated based on either the retail price of the individual package item or the total price of the package.
• The package label will not be visible in POS for packages that have been fully used or have expired
• When a client books a class, the package icon, along with the number of item credits used and remaining in the package, will be displayed
• If the price of a class covered by a package is $0, the package will not apply to the session enrollment unless the "Should Generate Bundle Purchase Usage For Items With Price $0" hidden setting is enabled
• Package items follow a first-in, first-out (FIFO) consumption method. This means that items from the earliest purchased or added package will be used first when redeeming on a ticket, regardless of whether other packages in the profile have an earlier expiration date.

To schedule a class in package:

1. Go to the Schedule

2. Filter by the desired location, date and staff 

3. Locate and select the class/event on the schedule

4. Select the "View Attendees" button

5. When the roster opens, select "Add Attendee"

6. From the "Add Attendee" modal, you can search for an existing client using the search field or add a new client using the "Add Client" icon on the right-hand side

7. Select the "Add" button at the bottom of the modal

8. The client will then be successfully added to the class/event session. If the class or event is covered by a package, the "Available in Package" label will appear for the client beneath the "Payment" column on the class roster.

Checkout a Class In Package

To check out a class in package: 

1. Click the "Available in Package" link on the roster to generate a ticket

2. The package label will appear in the price field. Select the Close Ticket button at the bottom of the page.

A closed ticket confirmation will be displayed at the top of the screen.

The roster will display "Package Used" beneath the "Payment" column

For more information contact us at support@mytime.com.