Booking Interval Report

Modified on Wed, 18 Jun at 2:06 PM

This report shows the count of appointments based on the time interval between bookings.

Things to know:

The ability to access this report is governed by the "Accessing Reports" access control settings
The report takes into consideration the client's appointment within the selected date range and compares it with their last appointment.
If a client only has one appointment, no data will be displayed in the report for that client.

To access this report:

Navigate to Dashboard
Select the Reports tab
Under the Clients section, select the Booking Interval report

When the report opens, you can filter by a specific location, staff, and date. You also have the ability to export to Excel, PDF, or print. Once you have selected your filters, click on the UPDATE button to generate the desired data.

Report Filters

Filter	Description
Location	The location where the appointments took place Accounts with One Location: No location filter is shown Accounts with Multiple Locations: The location filter allows you to view data for a specific location or all locations within that account
Staff	The name of the staff member who performed the service.
Date	The date of the appointment.

Report Columns

Column	Description
Time Between Appointments	The number of days between the current appointment and the previous appointment for the client.
Frequency	The number of times this interval has happened.
Clients	Number of clients with appointments during the date range selected.

Scenarios

Scenario 1: The client's first appointment is on the date selected

Earl Lee had his first appointment on August 1 with staff member Lewis King

Report Filters:

Location: -5 Train Lane
Staff: Lewis King
Date: August 1

No data will appear on the report.

Scenario 2: The client has two appointments

Earl Lee had his previous appointment on August 1 with staff member Lewis King. He has an appointment scheduled for August 8.

Report Filters:

Location: -5 Train Lane
Staff: Lewis King
Date: August 8

When the report loads, the following data will be displayed:

Time between appointments: 7 days
Frequency: 1 time