Selling Packages for Family Members in POS on the Scheduler App

Modified on Fri, 10 Oct at 3:55 PM

Packages can be sold for individual family members directly through the POS. This article provides a step-by-step guide on how to sell packages for individual family members via the POS on the scheduler app.

Things to Know:

Family Member Package Configuration
- Individual Family Member: The package can only be redeemed by the specific family members selected at the time of purchase. If a client profile contains only one family member, that family member will automatically be selected by default for Individual Family Member packages.
- All Family Members: The package can be redeemed by any family member on the client’s profile.
The packages purchased for individual family members will be stored on the client's profile and in the Packages Balance report
A commission does not need to be configured on a staff member’s profile for them to appear in the commission dropdown on the POS ticket. Service providers, location managers, support staff, and any custom roles can be selected to receive commissions for product, membership, package, or gift card sales in the POS. However:
If the Track Compensation checkbox is not selected on their profile, they will not appear in compensation reports.
If no commission rate is set on their profile, no commission amount will be calculated or displayed in the reports for that sale.

To sell packages for family members on the scheduler app, follow these steps:

Log into the app. For detailed instructions, learn more here
Once signed in, you will be directed to the schedule by default
Select the POS icon
Add a client to the ticket
Click the "+ Product" hyperlink
Tap on "Packages"
Select the desired package
Under the "Member" section, choose the appropriate family member
Tap "Add"
Tap "Pay"
Select your preferred payment method and close the ticket

For more information, please contact our support team at support@mytime.com.

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