Client Label Discounts on Printed Tickets

We offer the ability to create and display discounts based on client labels when printing tickets from the appointment modal. This feature allows you to assign discounts to specific client labels, which will automatically appear on the printed ticket if applicable. The printed ticket can then be brought to the register and used for redemption.

Things to know:

• The ability to create and manage client labels and client label discounts is governed by the following access control settings:

  • Accessing Client Records

  • Accessing Account Settings
    

• The ability to print appointment tickets is governed by the "Accessing Appointments" access control setting.

• This feature requires the “Show discount on the printed receipt” hidden setting to be enabled by the MyTime team. To activate it, contact support@mytime.com 

• This feature is only applicable to tickets printed from the appointment modal.
  

• To learn more about creating client labels, click here.

• If the client associated with the appointment has a qualifying label, the corresponding discount code will be automatically included on the printed ticket.

• You can create multiple discounts per label, depending on your business needs. For example, you can add multiple discounts configured to be applied to the VIP client label.

• The POS receipt footer message does not affect the display of the client label discount message. If both are configured, both messages will appear on the printed receipt.

• If a client has multiple assigned labels—each with its own discount—all applicable discounts will be displayed on the printed ticket.

Contents:

• Configuring Client Label Discounts
• Printing Tickets via Appointment Modal

Configuring Client Label Discounts

1. Navigate to Business Setup > Settings 
2. Scroll to the Clients section and locate the 'Message to Display on Receipt' option
3. Click "Add New Item"
4. In the 'Add Message to Display on Receipt' modal, configure the following:
   • Client Label: Choose the client label to which the discount should apply.
   • Body: Enter any additional details or notes. This information will appear beneath the promotion code.
   • Valid: Specify the validity period for the promotion code. This field is required. 
5. Click Save
6. The new label-based discount will be added to the list, where you’ll also have the option to edit or delete it.
7. Scroll to the bottom of the page and click Save to apply changes

Once configured, the client label discount will be visible within the appointment record.

Printing Tickets via Appointment Modal

1. Go to the Schedule 
2. Locate and select the appointment for which you want to print a receipt 
3. Click the printer icon at the top of the appointment modal 
4. A print receipt preview modal will appear on the left. The client label discount details will also be included below the appointment total 
5. Click Print to generate the appointment ticket

For more information, contact us at support@mytime.com or (385) 233-6964.     

Related Articles:

Creating and Applying Client Labels

Print Tickets From Appointment Modal