Creating Off-Peak Price

Off-Peak Prices can be created for services from the service menu. These prices are like promotions that can be used to fill your hard-to-fill appointment times and also attract new clients. In this article, we will walk through the steps on how to create Off-Peak Prices. 

Things to Know:

• Off-peak prices must be lower than the regular prices
• Off-peak price only applies to appointments booked online
• If an off-peak price and a one-time sale are configured at the same time, the one-time sale take precedence
• Existing appointments are not eligible for the discounted price. Only appointments scheduled after the off-peak price was configured
• When off-peak prices are created at the parent level, the child level can update and deactivate the prices but not the off-peak times
• If a client books an appointment using an off-peak price and the off-peak price is later deleted, the ticket will still display the original off-peak price

Creating Off-Peak Price

1. Navigate to Business Setup > Services
2. Locate the service for which you want to activate the off-peak price
3. Click Edit
4. When the service modal opens, the "Off-Peak Price" option will be displayed at the bottom
5. Click the Activate hyperlink to expose the Off-Peak Price section:
   • If prices are the same for all locations and staff members, off-peak prices can be set on the main service menu                                                           
   • If prices are the same for all locations and staff members in a location group, off-peak prices can be set by the location groups
   • If prices are set by title per location or location group, off-peak prices can be set by title
   • If prices are set by location or staff member, off-peak prices can be set by location or staff members        
6. Enter the off-peak price
7. To discount all open times or to select a specific time period, click the edit link          
   • Discount all open times - This will apply the off-peak price to any open time available after the off-peak price is configured
   • Only discount specific times - When selected, it displays a list of the days of the week allowing you to add hours on the day the off-peak price should be applied                                                                                                              
8. Save off-peak time
9. Save service changes

Please note: There is a price gauge that illustrates how competitive your pricing is in the local market below the Off-Peak Prices. Depending on the changes made to the off-peak price the following guide will appear:

• Fair. Your price is about the same as local competitors in (your business zip code)
• Great! Your price is lower than local competitors in (your business zip code)
• Yikes! Your price is higher than local competitors in (your business zip code)                                                                                                       
   

For more information contact us at support@mytime.com.