Welcome to the Help Center

Switch/Lock MyTime Account

• Switch Account or Lock Account

Updating Account Information

• Updating your Login Email and Password
• Updating your Credit Card on File

The basics of your profile

• ★ How do I update my address, phone number, and other business information?
• How can I manage resources in MyTime?
• How do I change my availability?
• How do I add and crop photos?

Setting up your business info

• How do I delete/cancel my MyTime account?
• How do I update my business description?
• If I list a mobile number, will this be public?
• How do I list my website and social media sites on my profile?
• What is my MyTime URL and how do I update it?

Setting up your locations

• Can I set up both a business location and a mobile business?
• How do I assign my staff members to a location?

Setting up your availability

• Can I specify whether I take appointments starting on the hour, half-hour, 20 minute, or 15 minute marker?
• How can I change how much advance notice is needed for a booking?

Setting up your employees

• Setting up your Staff's Compensation Tracking
• Why can't I view or edit certain sections of MyTime?
• How do I manage my staff’s access to our MyTime account?
• Can my staff set their own prices, deals, and off-peak pricing?

Setting up your services

• How can I disable online booking?
• How can I make changes to service prices and details?
• How do I change the price of a service on my services menu?
• How do I set up my menu of services?
• Can I set up a free consultation in my services menu?

Sharing your MyTime profile

• ★ How can I set up booking on my Facebook page?