The table below contains a list of the various notifications sent to location owners, location managers and service providers regarding bookings, reviews, and alerts.
| Notification | Who receives it | When is the notification sent |
| Positive Review (4 & 5 stars) The client left a review on MyTime | Location Manager | An email is sent immediately after the review is posted |
| Negative Review (1 - 3 stars) The client left a review on MyTime | Location Manager | An email is sent immediately after the review is posted |
| Tip received via SMS (Client left a tip via SMS) | Location owner & location email address on file | An email is sent immediately after the tip was left |
| Gift Card Purchased Online | Location owner, location email address on file | An email is sent immediately after the purchase is completed |
| Failed Memberships Payment | Location Manager | An email is sent immediately after the membership recurring payment fails |
| Online Payment Failed | Location Manager | An email is sent after the payment processor attempts to charge the card |
| Daily Report | Location Owner | An email is sent end of the day - Daily |
| Stock Alerts | Location Manager | An email is sent immediately after inventory hits below min (low stock), when inventory runs out (out of stock) or when a stock expires (expired stock) |
| Communicator | Location Owner | If the client sends a message after business hours, an email is sent 30 seconds later to the location owner |
| Appointment Bookings | Appointment booked by the client - Email and/or SMS is sent to the location's email address on business setup > business profile. The service provider will also receive the notification if they have the appointment notification option checked on their profile. Appointment booked by business - Email and/or SMS is sent to the the service provider if they have the appointment notification option checked on their profile |
Immediately after the appointment is booked |
| Cancellation Confirmations |
Appointment booked by client & canceled by business - Cancellation email and/or SMS is sent to the service provider if they have the appointment notification option checked on their profile
|
Immediately after the appointment is canceled |