Membership charges refer to the regular or one-time fees that clients pay to access special services, products, or benefits. These charges can include non-recurring fees, such as registration fees, cancellation fees, and freezing fees, but they are generally billed on a regular basis—monthly, weekly, bi-weekly, or annually. In this article, we will explore the different types of membership charges. In this article, we will discuss the different types of membership charges.
Things to know:
- Clients with multiple memberships sharing the same billing day can have their charges consolidated into a single transaction instead of being billed separately. This feature is controlled by a hidden setting that can only be activated by the MyTime team. To enable this setting, please contact our Support Team at support@mytime.com.
- For more information on how to handle failed membership charges, learn more here
- For more information on refunding membership charges, learn more here
- Upgrades or downgrades to a less/more expensive membership will change the value of monthly, weekly, or bi-weekly charges. Learn more about upgrading and downgrading memberships here
- Discounts or promotional offers affect the total amount charged for the initial purchase but not the recurring charges.
Types of Membership Charges
| Membership Charges | Description |
| Upfront Charge | This charge is only charged at the membership's initial purchase |
| Monthly Recurring Charges | These charges are automated and processed monthly |
| Weekly Recurring Charge | These charges are automated and processed weekly |
| Bi-Weekly Recurring Charge | These charges are automated and processed bi-weekly |
| Registration Fee | This fee is configured on the membership template and is a one-time fee charged when the membership is first purchased. |
| Cancellation Fee | This fee is charged when the membership is canceled. It is configured within the membership template but can be edited on a client-by-client basis in the client's profile. |
| Freeze/Pause Fee | This fee is charged during the membership's freeze/pause period. It is configured within the membership template but can be edited on a client-by-client basis in the client's profile. |
How Applying Discounts or Changing The Membership Price Affects Recurring Charges
Applying discounts or changing the membership price can have the following effects on recurring charges:
- Discounts: Discounts applied to the initial membership purchase typically affect only the first charge. Recurring charges will remain at the original membership price unless the membership price is specifically adjusted on the client's profile.
- Changing the Membership Price: If the membership price is changed, the new price will apply to future recurring charges.
SCENARIO 1
If a discount is applied to a ticket when selling memberships in POS, the discount will only apply to the initial purchase price.
Client: Jack
Membership price: $100
The client received a $20 discount when purchasing the membership. As a result, they only paid $80.
The recurring charge for the membership will be $100.
SCENARIO 2
If the membership price is changed in POS, it will affect all recurring charges.
Client: Andriana
Membership price: $100
When the membership was purchased, the membership price was manually adjusted in POS from $100 to $80.
The recurring charge for the membership will be $80
If you have any questions, please contact our Support Team at support@mytime.com.