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Automated Messaging Guidelines

Automated email notifications are sent at any time of day or night, whereas SMS notifications, with the exception of those listed below, are sent between 8:00 a.m. and 9:00 p.m. in your recipient's time zone.  
SMS notifications sent at any time of day or night:
  • Appointment booking SMS to client
  • Appointment confirmation SMS to client
  • Appointment confirmation reminder SMS to client
  • Appointment cancellation SMS to client
  • Appointment rescheduling SMS to client
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