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Membership with a Future Start Date

For memberships, purchased in POS with a future start date, the next charge date will be a month after the membership start date or billing date rather than the membership purchase date. Please note, that this change will only apply to tickets that were closed effective August 4, 2022 (the date this change was launched).

Scenarios 

Scenario 1 

If the membership has a billing date based on the date of sign-up, and the membership start date is in the future, the next charge date will be one month from the start date rather than from the purchase date. For example:

Billing Date - Date of Sign Up

Purchase Date: August 9

Start Date: August 11

The next billing date will be September 11 

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Scenario 2

If the membership is set to charge on a specific day of the month, and the membership start date is in the future, the next charge date will be one month from the membership's billing date. For example:

Billing Date - 17th of the month

Purchase Date: August 9

Start Date: August 15

The next billing date will be September 17 

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Please contact our Support Team at support@mytime.comif you have any questions.

 

 

 

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