Businesses can specify whether the default commissionable employee for product sales should be "In-House Sale" or "Logged In User." This feature is controlled by a hidden setting, which is set to "In-House Sale" by default. Please contact MyTime Customer Success at firstname.lastname@example.org if you want the commissionable staff to default to the logged-in user.
Things to know:
If the setting is set to default to “In-House Sale” when there is no service on the ticket, the staff member of the first product will be In-House Sale.
If the setting is set to default to “Logged In User” when there is no service on the ticket, the staff member of the first product will be the logged-in user.
If the logged-in staff member is not configured to be commissionable, we will default to In-House Sale.
Please note: When there is a service on the ticket, the staff member for the first product will be the same as the service. If multiple products are added to the ticket, we will still use the commissionable staff member selected from the previous item on the ticket.