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Round Robin Mechanism on the Booking Widget

When a client books an appointment online and selects the "No Preference" option, we use a round-robin mechanism to assign a staff member to the service.

Things to know:

The round-robin mechanism does not take into account appointments made in-store or those for which a specific staff member was requested.

Round Robin Logic:

  1. Choose between staff members who are available to provide the requested service at the requested time
  2. Choose the staff member with the least auto-assigned appointments scheduled for the current month
  3. If multiple staff members are available at the requested time, the staff member with the least auto-assigned appointments will be selected
  4. If one-time sales or off-peak times are enabled, the staff member with the lowest price will be selected

If you have any questions, please contact our Support Team, at support@mytime.com. 

 

 

 

 

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