Campaign Filters – Help Center

The marketing campaign filter list options allow you to specify the target audience for each campaign. In this article, we will explain each option.

Things to know:

Email Campaigns - By default, the recipient list will automatically display clients:
- Who are associated with a location
- Have an email address on file and have opted in to receive email marketing campaigns
- If a client is not associated with a location, has not opted in to receive email marketing campaigns or does not have an email address on file, they will not be included in the recipient list.
SMS Campaigns - By default, the recipient list will automatically display clients:
- Who are associated with a location
- Have a mobile phone number on file and have opted in to receive SMS marketing campaigns
- If a client is not associated with a location, has not opted in to receive SMS marketing campaigns or does not have a mobile phone number on file, they will not be included in the recipient list.


	Filter	Description
Send to clients for	Location	You can select the location for which the campaign is applicable if your account has multiple locations. When a location is selected, the recipient list is filtered to include only clients who are associated with that location.
Who	Have or have not received	Clients who had an appointment for all service categories or specific service categories. If clients are associated with multiple locations - When one of those locations is selected and the has received services filter is checked, the recipient list will show clients who are associated to the selected location as well as anyone who scheduled an appointment at any other location within the business during the specified time frame.
	Have or have not attended	Clients who attended all classes or a specific class. If clients are associated with multiple locations - When one of those locations is selected and the has attended class filter is checked, the recipient list will show clients who are associated to the selected location as well as anyone who booked a class session at any other location within the business during the specified time frame.
	Have or have not purchased	Clients who purchased all SKUs or specific SKUs. If clients are associated with multiple locations - When one of those locations is selected and the have purchased product filter is checked, the recipient list will return clients who are associated with the selected location as well as those who purchased the SKU at any location within the business during the specified time frame.
	Have or have no	Clients who purchased all packages or specific packages. Filter by the interval when package was active - client with the package is displayed Filter by the interval when package is no longer active - client with the package is not displayed Filter by the interval when the package was active for some time but not the whole period - client with package is displayed Filter by the interval when the package is active just a few days since it was added - client with the package is displayed If clients are associated with multiple locations - When one of those locations and the have packages filters are selected, the recipient list will return clients who are associated with the selected location and have purchased packages at any location within the business during the specified time frame.
	Have or have no	Clients who purchased all memberships or specific memberships. Filter by the interval when membership was active - client with membership is displayed Filter by the interval when membership is no longer active - client with a membership that is not active is not displayed Filter by the interval when membership was active for some time but not the whole period - client with membership is displayed Filter by the interval when membership is active just a few days since it was added - client with membership If clients are associated with multiple locations - When one of those locations and the have membership filters are selected, the recipient list will return clients who are associated with the selected location and have purchased memberships at any location within the business during the specified time frame.
Within the past	Number of days, weeks, months, or years	Services/classes booked or items purchased within the specified number of days, weeks, months, or years.
But not within the past	Number of days, weeks, months, or years	Services/classes booked or items not purchased within the specified number of days, weeks, months, or years.
Labeled	List of labels created on the Clients tab	Once a label is selected, only clients with that label applied to their profile will be selected in the recipient list.
When To Send	Now/Later	You can choose to send the campaign now or later. If you choose later, you can schedule a date and time for the campaign to be sent.

If you have any questions, please contact our Support Team at support@mytime.com.