Welcome to the Help Center

Campaign Filters

You can specify the target audience for each campaign by using the marketing campaign filter list options. In this article, we will explain each option.  

  Filter Description
Send to clients for Location

You can select the location for which the campaign is applicable if your company has multiple locations.

When a location is chosen, the recipient list is filtered to include only clients associated with that location.

Who Have or have not received 

Clients who had an appointment for all service categories or specific service categories.

If clients are associated with multiple locations - When one of those locations and the has received services filters are selected, the recipient list will return clients who are associated with the selected location as well as those who had appointments at any location in the company during the specified time period.

Have or have not attended 

Clients who attended all classes or a specific class.

If clients are associated with multiple locations - When one of those locations and the has received classes filters are selected, the recipient list will return clients who are associated with the selected location as well as those who had classes at any location in the company during the specified time period.

Have or have not purchased

Clients who purchased all SKUs or specific SKUs.

If clients are associated with multiple locations - When one of those locations and the have purchased product filters are selected, the recipient list will return clients who are associated with the selected location as well as those who purchased the SKU at any location in the company during the specified time period.

Have or have no

Clients who purchased all packages or specific packages.

  • Filter by the interval when membership was active - client with the package is displayed
  • Filter by the interval when membership is no longer active - client with the package does not is displayed
  • Filter by the interval when the package was active for some time but not the whole period - client with membership is displayed
  • Filter by the interval when the package is active just a few days since it was added - client with the package is displayed

If clients are associated with multiple locations - When one of those locations and the have packages filters are selected, the recipient list will return clients who are associated with the selected location and have purchased packages at any location in the company during the specified time period. 

Have or have no 

Clients who purchased all memberships or specific memberships.

  • Filter by the interval when membership was active - client with membership is displayed
  • Filter by the interval when membership is no longer active - client with a membership does not is displayed
  • Filter by the interval when membership/ package was active for some time but not the whole period - client with membership is displayed
  • Filter by the interval when membership is active just a few days since it was added - client with membership

If clients are associated with multiple locations - When one of those locations and the have membership filters are selected, the recipient list will return clients who are associated with the selected location and have purchased memberships at any location in the company during the specified time period.

Within the past Number of days, weeks, months, or years Services/classes booked or items purchased within the specified number of days, weeks, months, or years.
But not within the past Number of days, weeks, months, or years Services/classes booked or items not purchased within the specified number of days, weeks, months, or years.
Labeled List of labels created on the Clients tab  Once a label is selected, only clients with that label applied to their profile will be selected in the recipient list.
When To Send Now/Later You can choose to send the campaign now or later. If you choose later, you can schedule a date and time for the campaign to be sent.
 

 

If you have any questions, please contact our Support Team at support@mytime.com. 

Powered by Zendesk