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Selling Memberships for Pets in POS

In this article, we will walk through the steps on how to sell memberships for pets via POS.

Things to Know

  • In order to be able to sell memberships, you must have a membership subscription. For franchise businesses, please contact your account manager or support@mytime.com
  • On the membership configuration page:
    • If "Individual Pet" is selected - This means that the membership can only be used by the selected pets at the time of purchase
    • If "All Pets" is selected - This means that the purchased membership can be used by all pets on a client's profile
  • If the client profile contains only one pet, that pet will be automatically selected by default for individual pet memberships.
  • All membership charges for clients with multiple pet memberships will be combined into a single ticket if scheduled for the same day.
  • When purchasing memberships through POS, you can decide whether or not a credit card must be saved on file to complete the membership purchase. This is managed by the "Require credit card on file to purchase membership" setting. By default, this setting is enabled but can be turned off. Disabling it will allow you to sell memberships in-store without requiring a credit card on file.

To sell memberships for pets in POS:

1. Navigate to POS > New Ticket

2. Add a client 

Ticket-Details-MyTime (39).png

3. To the right of the ticket, select Products > Membership

4. Select the desired membership from the dropdown

5. When the membership is added to the ticket, if the account already has a pet, you can select an existing pet from the 'Member' dropdown or add a new one

6. Select the dropdown next to 'Sold By' to add the staff member who should receive a commission for the membership sale 

Ticket-Details-MyTime (41).png

7. Select the 'Take payment' option at the bottom of the screen

8. From the  'Take Payment' screen, add the payment method

9. Select the 'Close Ticket' option at the bottom of the screen

Ticket-Details-MyTime (42).png

A confirmation will be displayed at the top of the screen once the ticket has been closed.

Ticket-Details-MyTime (43).png

 

For more information contact us at support@mytime.com.

 

Related Articles

Adding Memberships for Pets on Client Profile

Changing Associated Pet on Existing Memberships 

 

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