Clients can purchase packages via the consumer app which is similar to the way they would purchase them via the widget.
Things to know:
- To sell packages online, you need a merchant payment account, which enables your business to accept card payments. If you don’t have one, please email support@mytime.com for further assistance.
- To ensure that a package is visible online for clients to purchase, make sure the "Enable Online Purchase" setting is set to "Yes" when configuring your package on the Packages tab. Steps to do this can be found here.
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When purchasing packages online, clients can buy multiple packages in various quantities if the packages are set up for all family members or pets. This feature is controlled by a hidden setting that only the MyTime team can enable. To activate this setting, please contact our Support Team at support@mytime.com. Please note that if the "Can only be purchased once per client" option is enabled during package configuration, the ability to purchase multiple quantities will not be available.
Once your clients have downloaded the consumer app from the app store, here is how they will purchase packages:
- On the home screen, tap the icon in the top right corner of the screen
- Login using their MyTime consumer credentials
- Once signed in, they will be redirected to the home screen. Select the Purchase Package button
- Select the purchase location
- For individual packages, click the "Buy" button. For packages configured for all family members or pets (for pet merchants), clients will have the option to specify the quantity they wish to purchase
- Enter card details and tap on the “Complete Purchase" button
- The confirmation page will display all the package details
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