On the client's profile page, you can add memberships for pets under the Memberships section. This article will guide you through the steps of adding memberships for pets on a client profile.
Things to Know:
- In order to be able to sell memberships, you must have a membership subscription. For franchise businesses, please contact your account manager or support@mytime.com.
- On the membership configuration page:
- If "Individual Pet" is selected - This means that the membership can only be used by the selected pets at the time of purchase
- If "All Pets" is selected - This means that the purchased membership can be used by all pets on a client's profile
- If the client profile contains only one pet, that pet will be automatically selected by default
- When purchasing memberships through POS, you can decide whether or not a credit card must be saved on file to complete the membership purchase. This is managed by the "Require credit card on file to purchase membership" setting. By default, this setting is enabled but can be turned off. Disabling it will allow you to sell memberships in-store without requiring a credit card on file.
To add a membership for a pet from a client profile:
1. Go to the Clients tab
2. Search and select the client's profile
3. Once the client's profile opens, navigate to the membership section
4. Select the + icon
5. From the 'Add Membership' modal, select the desired location from the 'Purchase Location' dropdown
6. Select the membership from the 'Membership' dropdown
7. Select the pet from the 'Membership Owner' dropdown
8. Save or proceed to take payment
Client Profile
The name of the pet will be displayed in parentheses next to the membership on the client's profile.
Membership Roster Report - The name of the pet will be displayed in the pet column on the report
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