In this article, we will walk through the steps on how to sell memberships for family members in POS.
Things to Know:
- In order to be able to sell memberships, you must have a membership subscription. For franchise businesses, please contact your account manager or support@mytime.com
- On the membership configuration page:
- If "Individual Family Member" is selected - This means that the membership can be used by the selected family member at the time of purchase
- If "All Family Members" is selected - This means that the purchased membership can be used by the primary client and all family members
- If the client profile contains only one family member, that member is automatically included by default. However, you have the option to either select the primary client from the member list or add a new family member.
- All membership charges for clients with multiple family member memberships will be combined into a single ticket if scheduled for the same day.
- When purchasing memberships through POS, you can decide whether or not a credit card must be saved on file to complete the membership purchase. This is managed by the "Require credit card on file to purchase membership" setting. By default, this setting is enabled but can be turned off. Disabling it will allow you to sell memberships in-store without requiring a credit card on file
Selling Memberships for Family Members in POS
- Navigate to POS > New Ticket
- Add a client
- Expand the membership menu on the products tab
- Select the desired membership
- If the client profile includes only one family member, that member is automatically added by default. However, you can choose to select the primary client from the member list or add a new family member if you wish.
- Click "Take Payment"
- Select a payment method
- Once payment is received, close the ticket
For more information contact us at support@mytime.com.