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Membership Statuses

The membership status determines if a client can redeem benefits in a membership. The table below describes what each status means. 

Status Description

   

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Membership start date is in the future 

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Membership is in good standing

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The monthly membership charge failed due to no credit card on file or insufficient funds.

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Membership is scheduled to be canceled automatically on a specific date in the future.

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Membership was canceled manually by a staff member OR automatically canceled due to X number failed payments in a row based on their settings.

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Membership billing and benefits are paused for a period of time

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The membership contract has ended
 

 

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