Membership notifications can be used to keep your clients informed about the status of their memberships. In this article, we'll walk through how to set up automated notifications for memberships to provide updates for your clients' memberships.
Things to know:
Membership notifications come with eight pre-configured templates that you can customize and use
Configuring Notification for Memberships
- Navigate to Marketing > Automated Messages
- Locate the Membership section
Template Description Membership Canceled This notification is sent when memberships are canceled Membership Expired This notification is sent when memberships have expired Membership Paused This notification is sent when memberships have been paused Membership Payment Failed This notification is sent when memberships have failed payments Membership Purchase Failed This notification is sent when the purchase of memberships have failed Membership Purchased This notification is sent when memberships have been purchased successfully Membership Suspended This notification is sent when memberships have been suspended Membership Upcoming Expiration This notification is sent when memberships are expiring soon - Hover over one of the notification statuses to see the options to 'View' or 'Activate' the template
- Click 'View'
- From here you can set your preferences and edit the template:
- Reply-to-Name - Name of the business that appears when your clients reply to an auto email. We will use the business name that was added to the business profile page
- Email Subject
- Add Direction - You can add directions for each of your locations. They will be featured in clients' appointment-related emails
- Add Service-specific instructions - You can add instructions for each of your services. They will be featured in clients' appointment-related emails
- Body of the template - You can edit the email's body by clicking anywhere in the textbox
- Save
- Hover over the notification statuses to see the options to 'View' or 'Activate' on the template you just edited
- Click Activate
For more information contact us at support@mytime.com.