For appointments coming through MyTime, you can choose to accept payments in person, online or allow the customers to decide!
Things to know:
- If you choose to accept online payment through MyTime, you must speak with a member of our Processing Team at processing@mytime.com to have your merchant account set up.
- If your payment preference is set to "No, only take payments in person" but your calendar setting is set to "require a credit card to schedule appointments" OR there is a cancellation fee in effect, the client will be required to enter a credit card online.
To adjust your payment settings:
- Navigate to Business Setup
- Select Payments & Deposits
- From here, you can choose your payment preferences
If you accept payments through MyTime:
- The customer will enter their credit card information when they book. We will place a hold on their card for the price of the service/class, and their card will be charged 2 hours after the appointment/class session takes place.
- If you allow tipping through MyTime, the hold will become authorized approximately 2 hours after the appointment is completed. We'll then deposit the money into your bank account 1-2 business days after the appointment.
If you choose to collect payments directly from the client, they will pay you in-store.