For appointments coming through MyTime, you can choose to accept payments in person, online or allow the customers to decide!
To adjust your payment settings:
- Select your business name in the upper right-hand corner
- Select Business Setup
- Select Payments & Deposits
From here, you can choose your payment preferences. If you choose to accept online payment through MyTime, you must speak with a member of our Processing Team to have your merchant account set up. If this is not done, we can't pay you! Contact our Processing Team at firstname.lastname@example.org.
If you accept payments through MyTime:
- The customer will enter their credit card information when they book. We will place a hold on their card for the price of the service, and their card will be charged after the appointment takes place.
- If you allow tipping through MyTime, the hold will become authorized approximately 2 hours after the appointment is completed. We'll then deposit the money into your bank account 1-2 business days after the appointment.
If you choose to collect payments directly from the customer, they will pay you at the time of the appointment.