Welcome to the Help Center

Staff Settings

In this article, we will define each option under the Staff section on the Settings page.

Settings Descriptions

Do you have staff members (besides yourself)?

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For the staff setting, you can select whether you work alone or you have staff members. If you do have staff members, you can indicate whether you want your customers to be able to select the staff member they want to perform the service or the system will auto-assign available staff round robin. 

Can customers book a specific staff member?

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If enabled, when booking online your customers will be able to select the staff member they want to perform the service. 

If disabled, when booking online the system will auto-assign an available staff using round-robin. 

Require customers to select a specific staff member?

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If enabled, when booking online your customers will be required to select the staff member they want to perform the service. 

If disabled, when booking online your customers can choose to select the staff member they want to perform the service. If no staff is selected the system will auto-assign an available staff using round-robin. 

Do prices vary by staff member?

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For accounts on global DB, this setting is controlled at the parent level. 

Prices are the same for all locations and staff members -  When service price is the same for all locations and staff members, changing the price on one location will update it for all locations. Staff titles are ignored when the price setting is set to be the same for all locations and staff members. Learn more here.

Prices are set by location or staff member - When service price varies by employee, you will be able to set different durations for each staff member. Even if an employee works at multiple locations a price will have to be set for each location. Learn more here

Prices are set by title per location or location group - When service price varies per title per location or location group, you can set a price for each staff title or location group. For example, a senior member may charge a higher price for a service. Learn more here.

Prices are the same for all locations and staff members in a location group - Service pricing can be set by location group without having to use staff titles. You can select a location group, click on a service, and set pricing for all locations in the location group without worrying about their multiple titles. When you add a location to a location group, the employees' prices will be set to the location group's value. Learn more here.

Do service durations vary by staff member?

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For accounts on global DB, this setting is controlled at the parent level. 

Service durations are the same for all locations and staff members - When service duration is the same for all locations and staff members, changing the duration on one location will update it for all locations. Staff titles are ignored when duration setting is set to be the same for all locations and staff members. Learn more here.

Service durations are set by location or staff member - When duration varies by employees, you will be able to set different durations for each staff member. Even if an employee works at multiple locations a duration will have to be set for each location. Learn more here.

Service durations are set by title per location or location group - When service duration varies per title per location or location group, you can set a duration for each staff title or location group. For example, a senior member may charge the same price for a service but take less time to complete the service. Learn more here.

Service durations are the same for all locations and staff members in a location group - Service durations can be set by location group without having to use staff titles. You can select a location group, click on a service, and set durations for all locations in the location group without worrying about their multiple titles. When you add a location to a location group, the employees' prices/durations will be set to the location group's value. Learn more here.

Track compensation by staff member?

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Once enabled, it allows you to set your pay cycle and frequency and set up different commission structures for each employee.  

What is your pay cycle?

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This will determine the time frame in which overtime and staff commissions are calculated.

Pay week starting on

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The day of the week your pay cycle begins. This setting will be ignored if Pay Cycle Frequency is set to every “Month” or “1st to 15th and 16th to end of the month”.

Pay cycle frequency

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How often do you pay your employees? 

Calculate service commission post discount

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This setting determines if staff commissions should be calculated pre-discount or post discount. Individual promotions can be set to override this general setting.

Calculate product commission post discount

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This setting determines if staff commissions should be calculated pre-discount or post discount. Individual promotions can be set to override this general setting.

Enable rapid user switching

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This setting will add a switch user option to the account drop-down menu and allow a different user to access MyTime without logging out first.

Auto-lock web app after:

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Allows you to set a timeout for the web.

It will automatically lock the account from inactivity after X seconds have passed. If you leave the field blank, it will not automatically lock the account.

Auto-lock mobile after:

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Allows you to set a timeout for the Scheduler app. It will automatically lock the account from inactivity after X seconds have passed. If no value is entered, we will use the auto-lock time that was set for the web. 
 
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