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Tipping Settings

In this article, we will look at the meaning of each setting under the Tipping section on the Settings page.

Setting Description

Allow clients to leave tips?

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If enabled, the tip option will be displayed in POS and you will be able to request tips via SMS for prepaid and non-prepaid appointments.

Automatically request a tip split

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This option will automatically pop up the "Split Tip" modal in case a tip is added via an integrated payment terminal. If the option to automatically close a ticket after a full payment via credit card is enabled, we will show the split-tip modal first, then close the ticket when tip splitting is done. 

Default tip buttons

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When customers pay via credit card, you can let them select a tip from the terminal (Web) or the tablet (iOS/Android). You can specify defaults to be shown as preset % or $. The values entered here will be shown as three preset % or $ on the terminal + the other option for a total of four options. 

If you enter values into the boxes, these will be the default % or $ amounts shown.

If you leave the three boxes blank, the terminal will default to the other option so the customer can enter a custom $ tip amount. 

Learn more here

Request tips via SMS for prepaid appointments?

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When clients book and pay online, we can send a text message during the appointment asking if they would like to leave a tip. Clients have up to 3 hours after the appointment to respond with the tip amount. Learn more here

Request tips via SMS for non-prepaid appointments?

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For clients who have not booked and paid online, but have a credit card on file, we can send a text message during the appointment asking if they would like to leave a tip. Clients have up to 3 hours after the appointment to respond with the tip amount. Learn more here. 

 
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