In this article, we will look at the meaning of each setting under the Tipping section on the Settings page.
| Setting | Description |
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Allow clients to leave tips? |
If enabled, the tip option will be displayed in POS and you will be able to request tips via SMS for prepaid and non-prepaid appointments. |
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Automatically request a tip split |
This option will automatically pop up the "Split Tip" modal in case a tip is added via an integrated payment terminal. If the option to automatically close a ticket after a full payment via credit card is enabled, we will show the split-tip modal first, then close the ticket when tip splitting is done. |
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Default tip buttons
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When customers pay via credit card, you can let them select a tip from the terminal or the tablet (iOS/Android). The values entered here will be shown as three preset % or $ on the terminal + the other option for a total of four options. Setting the fields to blank, 15, 20 will result in the terminal displaying %, 15, 20.
Learn more here |
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Request tips via SMS for prepaid appointments? |
When clients book and pay online, we can send a text message during the appointment asking if they would like to leave a tip. Clients have up to 3 hours after the appointment to respond with the tip amount. Learn more here |
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Request tips via SMS for non-prepaid appointments? |
For clients who have not booked and paid online, but have a credit card on file, we can send a text message during the appointment asking if they would like to leave a tip. Clients have up to 3 hours after the appointment to respond with the tip amount. Learn more here. |
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Tip calculation will be based on ticket subtotal (instead of service amount only)
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This setting allows tip calculation to be done based on the ticket subtotal and not the service amount only. |