In this article, we will look at the meaning of each setting under the Online Booking section on the Settings page.
| Setting | Description |
|
Invite to book online upon client record creation |
If enabled, when a new client record is created MyTime will automatically send the client an email with a link to create an account to book online. |
|
Appointment time picker intervals |
Appointment time picker interval - The intervals are displayed in the time picker on the appointment modal. The interval can range anywhere between 5 minutes to 60 minutes increments. Appointment schedule intervals - The intervals are shown when viewing the schedule in day and week views. The interval can range anywhere between 5 minutes to 60 minutes increments. Online booking intervals - The intervals are displayed when a client goes to book an appointment online. The interval can range anywhere between 5 minutes to 60 minutes increments. Learn more here. |
|
Allow customizing online booking interval per staff member |
This setting allows you to configure booking intervals for each staff member. Learn more here |
|
How far in advance can clients book? |
The maximum amount of time your business can be booked in advance online. |
|
Set advanced settings by service category |
This setting allows you to configure the maximum amount of time your individual services can be booked in advance online. |
|
Who can book you online? |
You can determine if new and existing clients can book you online or only existing clients. New and existing customers - Customers who had an appointment at your business in the past and clients who have never been to your business before can book appointments online. Existing customers only - Customers who had an appointment at your business in the past can book appointments online. |
|
Allow guest checkout? |
When a client books as a guest, they won’t have to set up a password, zip code, first and last name resulting in a faster booking process. They will only use an email address when booking an appointment, booking a class session, or adding themselves to the waitlist. No guest checkout - If checked, when clients are booking online the option to book as a guest will not be present. Allow guest checkout - If checked, when clients are booking online, they have the option to book as a guest. Force guest checkout - If checked, when clients are booking online they will be forced to book as a guest. The option to book as an existing client or a new client will not be visible. |
|
How should online bookings be handled? |
Always accept online bookings (when you are available) - Once you’re available according to your location hours and no appointment/event is booked on your calendar for the time slot, the system will automatically accept the appointment. The customer will also receive a notification that their appointment is booked. Keep online bookings in a 'pending state' until you manually approve them - The customer will not receive an appointment confirmation until you manually accept/confirm the appointment. |
|
Advance notice required for new customers |
This option allows you to specify the shortest amount of time before an appointment that new clients can book online. Select from 0 minutes to 1 week. |
|
Advance notice required for existing customers |
This option allows you to specify the shortest amount of time before an appointment that existing clients can book online. Select from 0 minutes to 1 week. |
|
Use 24 hour clock instead of AM/PM:
|
This setting allows you to have your booking widget and automated messages display time in the 24 hour format instead of AM/PM. Learn more here |
|
Include Taxes in Display Price? |
This setting includes the sales tax in the displayed price of the service. It’s mostly used in countries with VAT or GST. |
|
Show location phone number when no slots are available?
|
When activated, your clients will see your business phone number when there are no booking slots available on your booking widget |
Must Select A Pet For Appointment
|
This setting is only available on pet accounts. Once enabled, appointments cannot be booked unless a pet is selected. |