Welcome to the Help Center

Reopen Closed Purchase Orders

MyTime enables you to reopen a purchase order within a configurable timeframe of up to 90 days after it has been closed. In this article, we will guide you through the process of reopening a purchase order.

Things to know:

  • To enable this feature, please contact our Support Team at support@mytime.com.
  • The capability to reopen purchase orders is also linked to the "Manage Purchase Order" access control setting.
  • The default setting for the number of days during which a purchase order can be edited after closure is 30 days. However, this duration is customizable, allowing you to set it to a value less than or more than 30 days. The maximum permissible duration for editing is 90 days.
  • Upon reopening a purchase order, the status will be updated to "Ordered."

Let's now look at the steps to reopen a purchase order:

  1. Navigate to POS > Inventory 
  2. Select Purchase Orders from the left panel  14758449-ac251e9ac6f4a414939a44b57750a8ed.png
  3. Locate a closed Purchase Order
  4. Select the View button 14758479-b20ebacbaa15ba24cf84f26c81cad262.png
  5. Click on the Reopen Order button at the top right  14758635-510873e39ba6dbafc3d8ce6e4a05885b.png

  6. Confirm the action

14758729-4e29d82edfa91062f29de3dac3b7fbe7.png

7. Make the necessary edits and complete the Purchase Order

Editing Reopened Purchase Orders

There are a few changes that can be made to reopen purchase orders. These are:

PO #:

You can change the PO# by clicking the hyperlinked number next to it. This will bring up a pop-up modal where you can make the changes.

After making the desired changes, click on "Save" to apply the modifications.

Invoice ID:

To modify the Invoice ID, click on the hyperlinked number adjacent to it. This action will open a pop-up modal, enabling you to make the necessary changes.                

After making the desired changes, click on "Save" to apply the modifications.

Cost: 

To adjust the cost, click on the hyperlinked cost. This action will open a pop-up modal, allowing you to make the necessary changes.

After making the desired changes, click on "Save" to apply the modifications.

Shipping Fee:

To adjust the shipping fee, simply click on the hyperlinked words. This action will prompt a pop-up modal, allowing you to make the necessary changes.          

After making the necessary modifications, you can proceed to check in the order by clicking the "Check In Order" button located at the top right-hand corner of the page.

Subsequently, this action will alter the status of the purchase order to "Checked In." On the checked-in page, you can include products, apply discounts, and modify the cost and price before finalizing the check-in process. Learn more here.

 

If you have any questions, please contact our Support Team at support@mytime.com. 

 

Learn More:

 

 

Powered by Zendesk