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Add Walk-in Waitlist to Your Website

Let clients add themselves to the walk-in waitlist online without specifying a particular date or time. You can choose to have them check-in on MyTime or right on your website


Things to know:

  • Your account must be live
  • Online booking has to be enabled
  • Staff members must be assigned to services and have work hours setup

To configure the walk-in waitlist:

  1. Navigate to Business Setup > Website Tools 
  2. Select the Set Up button next to Add Walk-in Waitlist to Your Website
  3. Select either Booking Widget or Express Checkout options then proceed to set up the widget  
    • Express Checkout - When the client clicks on the Express Checkout Book Now button, they are redirected to your MyTime booking page. The Book Now button is free for everyone with a MyTime account.
    • Widget - The client books directly on your website. When the client clicks on the widget, a popup will appear directly on your website that allows clients to book (see examples below). Booking through a widget is free for merchants on Premium and Enterprise MyTime subscriptions, and costs $0.75 per transaction for businesses without a Premium subscription.

Installing Widget

  1. Select the Walk-in Widget option then proceed to set up the widget  14248078-e1ab33f239c288f078707f655b07f988.png
  2. On the Customize Walk-In Waitlist Widget page, set up your button and widget theme then select next to proceed to the installation page  
  3. From there, select “Services” from the Widget Includes dropdown menu. You can then decide if the widget should default to a specific service category, variation, or staff member. It can also include gift cards, packages, and memberships.  14249374-51792852498d70b5c4e5a29d34bed9d8.png
  4. Copy the code and embed it on your website

Installing an Express Checkout Button

  1. Select Express Checkout then proceed to the Booking Page Settings  14248018-921f1952acd8cbc00ab63c3c3079a36e.png
  2. On the Booking Settings page. Here you can customize the booking page theme page, set up your button and widget theme, choose what you'd like the layout of your button to look like. 
    • Your button can hover over your website or have a fixed placement
    • You can also choose the button position and it will appear either horizontal or vertically on your page.
    • You will also be able to choose the default location. then select next to proceed to the installation page 
  3. Copy the code and embed it on your website

Congratulations, the walk-in waitlist is now available on your website! 

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