Welcome to the Help Center

Closed Tickets Report

The report displays all transactions with a closed ticket. It can be accessed from the POS or Reports tab

Access from the POS tab:

  1. Navigate to POS

  2. Select the Closed Tickets tab

12008318-4c00dd4d7d2a498e347721d0ff45ef8f.png

Access from the Reports tab:

  1. Navigate to Dashboard

  2. Select the Reports tab

  3. Under the Point Of Sale section, select the Closed Tickets report

12008292-70d913a04faec812a55ab17483f88e4c.png

When the report opens, you can filter by a specific location, staff, date, tickets with services only, products only, or all tickets. You also have the option to export the report as a CSV, PDF, or print version.  

Once you have selected your filters, click on the UPDATE button to generate the desired data. 

12271851-a07d139f5eda5a900919fb4cac64135b.png

Report Columns

Column Description
Date The date the ticket was closed.
Time The time the ticket was closed.
Client Client associated with the appointment or purchase. Clicking this link opens the client's profile.
Ticket # The classifying number associated with the ticket. Clicking this link opens the ticket.
Amount The amount the client paid
Net The amount the client paid less credit card processing fees where applicable. 
Status

The type of payment method tendered and the status of the transaction.

Example: Cash transaction, Refunded, Partially refunded, covered by membership or package, etc. 

 
Powered by Zendesk